.ticket-console{color:#18232f;background:#f4f6f8;max-width:1200px;margin:0 auto;padding:24px 18px 48px;font-family:Tahoma,Arial,sans-serif;line-height:1.9}.ticket-heading{margin-bottom:20px}.ticket-heading h1{margin:4px 0;font-size:30px}.ticket-eyebrow{color:#995123;font-size:12px;font-weight:700}.ticket-layout{grid-template-columns:minmax(250px,320px) minmax(0,1fr);gap:18px;display:grid}.ticket-box,.ticket-thread,.ticket-compose,.ticket-empty{background:#fff;border:1px solid #dbe0e6;border-radius:14px;margin-bottom:16px;padding:18px}.ticket-workspace{min-width:0}.ticket-actions{flex-wrap:wrap;align-items:end;gap:8px;margin:10px 0;display:flex}.ticket-console button,.ticket-console select{font:inherit;color:#18232f;cursor:pointer;background:#fff;border:1px solid #bbc4ce;border-radius:8px;min-height:44px;padding:8px 12px}.ticket-console button[aria-pressed=true]{background:#fff1e5;border-color:#e37b28}.ticket-console button:disabled{opacity:.6;cursor:not-allowed}.ticket-console :focus-visible{outline-offset:3px;outline:3px solid #b76418}.ticket-console .ticket-primary{color:#fff;background:#c95f14;border-color:#c95f14}.ticket-list-row{text-align:right;overflow-wrap:anywhere;width:100%;margin:8px 0;display:block}.ticket-list-row strong,.ticket-list-row span{display:block}.ticket-list-row span{margin-top:5px;font-size:12px}.ticket-thread header{border-bottom:1px solid #e4e7ec;margin-bottom:18px;padding-bottom:14px}.ticket-thread h2{overflow-wrap:anywhere;margin:4px 0;font-size:22px}.ticket-tag{background:#f0f4f8;border-radius:6px;padding:3px 9px;font-size:12px;display:inline-block}.ticket-message{border:1px solid #dce4ea;border-radius:12px;margin:12px 0;padding:14px}.ticket-outbound{background:#f3f8fc;margin-inline-start:20px}.ticket-inbound{margin-inline-end:20px}.ticket-system{background:#f7f7f7}.ticket-note{background:#fff8e4;border-color:#ddca82}.ticket-message-meta{flex-wrap:wrap;justify-content:space-between;gap:8px;font-size:13px;display:flex}.ticket-message time,.ticket-console small{color:#596575;font-size:12px}.ticket-compose label{display:block}.ticket-compose textarea{box-sizing:border-box;width:100%;font:inherit;resize:vertical;border:1px solid #bfc6cf;border-radius:9px;min-height:140px;padding:12px}.ticket-compose small{margin-top:10px;display:block}.ticket-checkbox{margin:10px 0}.ticket-alert,.ticket-notice,.ticket-pending{background:#fff3ed;border:1px solid #e4b19d;border-radius:10px;padding:14px}.ticket-notice{background:#eff8f2;border-color:#b2d0bc}.ticket-pending{background:#fff8e4;border-color:#ddca82}.ticket-empty{text-align:center;padding:42px 22px}@media (max-width:780px){.ticket-layout{grid-template-columns:1fr}.ticket-console{padding:16px 10px}.ticket-heading h1{font-size:25px}.ticket-inbound,.ticket-outbound{margin-inline:0}aside.ticket-box{max-height:360px;overflow:auto}}.ticket-assignment{overflow-wrap:anywhere;background:#fff;border:1px solid #dbe0e6;border-radius:14px;margin:16px 0;padding:18px}.ticket-assignment h3{margin-top:0}.ticket-assignment label{min-width:0;max-width:100%;display:block}.ticket-assignment select{box-sizing:border-box;max-width:100%;margin-top:4px;display:block}